Burdens of Shopping for Less
April 9th, 2009 - Uncategorized - 17 Comments »
I think I figured out Wal-Mart’s secret ambition. It’s not higher revenue. It’s seeing how much crap they can get away with and still have people shop there. The lower the prices, the more frustrating they can make the experience. For instance…
Customer Service – I’ve only seen one Wal-Mart employee smile. Come to find out it was because her shift was almost over. For some odd reason, these people have grown to hate life more than toll booth workers. How did this happen? I have a rule of thumb when shopping there – Never believe employees. Whenever one tells me they don’t have something, I spend the next 20 minutes trying to find that item (regardless of why I originally came). And then, when I do find it, I make sure to walk past that employee with the item, and give a sarcastic Who Knew? shoulder shrug. I realize this makes me a jerk.
Handicap Parking Spaces – Is it really necessary to have 97 of them? Has this been a big problem in the past?
Showing the Receipt - This is the most unnessesary hoop that you have to jump through…in life. You hand an elderly man a four foot long receipt with no less than 75 items, he looks at it for 0.25 seconds, gives your cart a passing glance, and legitimizes the whole thing with a pink highlighter. Is this the best they could come up with as a last line of defense?
Shopping Cart Quandary – Not only is there a total absence of functional carts, but the internal debate always arises about what to do with them once you’re done. There’s already a few carts out here anyway – what’s one more? The cart return is so far away – no one can be expected to make that trek. Besides, the milk I just bought will probably go bad if I don’t leave right this second. Next time I’ll take two back to make up for it.
It’s alright Wal-Mart. Amidst all of these frustrations, I will forever be faithful to you.
What are your least favorite things about shopping there?












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